Privacy Policy

Effective date: May 2026

Splodge (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and store information when you visit our website, book sessions, or contact us.

Information we collect

We may collect the following personal information:

Parent or guardian name
Email address
Phone number
Child’s name and age (where relevant to sessions)
Booking details
Party enquiry details
Emergency contact information (where required)
Payment information (processed securely via third-party providers)
Any information you provide through forms, email, or enquiries

We only collect information necessary to provide our services safely and effectively.

How we use your information

We use your information to:

Manage bookings and enquiries
Communicate about sessions, classes, parties, or holiday clubs
Provide customer support
Send important updates about your booking
Ensure children’s safety during sessions
Improve our services and website
Send occasional updates or news (only if you opt in)

We do not sell or share your personal information with third parties for marketing purposes.

Payments

Payments are processed securely through trusted third-party providers such as Wix Payments, PayFast, or other payment gateways. Splodge does not store your card details.

Children’s information

We collect limited information about children (such as name and age) only where necessary to deliver appropriate sessions safely. This information is provided by parents or guardians and handled with care.

Photography

From time to time, we may take photographs during sessions for use on our website or social media. We will always request permission from parents or guardians before using any identifiable images of children.

You may withdraw consent at any time.

How we store your information

Your information is stored securely using trusted digital platforms such as Wix and email systems with appropriate safeguards in place.

We retain personal information only for as long as necessary to provide our services or meet legal requirements.

Sharing information

We may share information only where necessary with:

Payment providers
Booking systems
Legal authorities if required by law

We do not sell or trade personal data.

Your rights

You have the right to:

Request access to your personal information
Request corrections
Request deletion of your data
Withdraw consent for communications at any time

To do this, contact us using the details below.

Cookies

Our website may use cookies to improve functionality and understand how visitors use the site. You can adjust cookie settings in your browser at any time.

Contact us

If you have questions about this policy or your personal information, please contact